Find quick answers to common questions about our Ayurvedic products, shipping, payments, and more.
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Yes, all our products are made with 100% natural Ayurvedic ingredients. We use traditional formulations that have been tested for centuries. Our products are free from harmful chemicals, parabens, and sulfates. Each product undergoes quality testing to ensure safety and efficacy.
Both brands offer authentic Ayurvedic solutions but with different approaches. VEDAHAIRCARE focuses on modern Ayurvedic formulations with contemporary packaging, while Dr. Granny's Magic preserves traditional family recipes passed down through generations. Both are equally effective and safe.
Our products have a shelf life of 24 months from the manufacturing date when unopened. Once opened, we recommend using them within 12 months for optimal effectiveness. Store in a cool, dry place away from direct sunlight.
Our natural Ayurvedic formulations are generally well-tolerated with no known side effects when used as directed. However, we recommend doing a patch test before first use, especially if you have sensitive skin or known allergies to any herbal ingredients.
No, we are completely against animal testing. All our products are cruelty-free and developed using traditional Ayurvedic knowledge and modern safety testing methods that don't involve animals.
Yes, we offer free shipping on all orders above ₹999. For orders below ₹999, standard shipping charges of ₹50 apply. We also offer express shipping (₹150) and same-day delivery (₹250) in select cities.
Standard shipping takes 5-7 business days, express shipping takes 2-3 business days, and same-day delivery is available in select cities. Orders placed before 2 PM are processed the same day, while orders after 2 PM are processed the next business day.
Currently, we only ship within India. We cover all major cities and towns, including remote areas (which may take an additional 1-2 days). We're working on expanding our international shipping options.
We accept all major payment methods including credit/debit cards, UPI, net banking, digital wallets (Paytm, PhonePe, Google Pay), and Cash on Delivery (COD). All online payments are processed through secure, encrypted gateways.
Yes, Cash on Delivery (COD) is available across India. COD charges may apply for orders below ₹999. You can pay in cash to our delivery partner when your order arrives.
Refunds are processed within 5-7 business days after we receive the returned item. For online payments, the refund will be credited to your original payment method. For COD orders, we'll process a bank transfer to your provided account details.
For best results, apply our hair oils 2-3 times per week. Massage gently into the scalp and leave for at least 2 hours or overnight before washing. Consistent use for 6-8 weeks will show significant improvement in hair health and growth.
Yes, our memory booster oil is safe for children above 5 years. For children under 12, always dilute with a carrier oil and use under adult supervision. Apply 2-3 drops on the scalp and massage gently. It helps improve concentration and academic performance.
Our pain relief oil typically provides relief within 5-10 minutes of application. The effects can last 6-8 hours. For chronic pain conditions, regular use for 2-3 weeks will provide long-lasting relief. Apply 2-3 drops and massage gently on the affected area.
Yes, our products are designed to complement each other. You can safely use hair oil, pain relief oil, and memory booster oil together. However, apply them at different times and on different areas to avoid any interaction.
All products are naturally formulated
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